Technology Consultant (Junior)

Hewlett Packard Enterprise; Riyadh; On-site; SAR 60,000 - 70,000; Full time

Job summary

A leading technology firm seeks a Junior Technology Consultant in Riyadh, Saudi Arabia. This role focuses on providing technology consulting and technical support to customers and internal teams. Ideal candidates should have 3-5 years of technical experience and a degree in computer science or related fields. Responsibilities include maintaining customer relationships and contributing to project deliverables, with a strong emphasis on design and problem resolution. Join a culture that embraces growth and innovation.

Benefits

Comprehensive suite of benefits

Personal and professional development programs

Inclusive work environment

Qualifications

• 3-5 years of technical experience required.
• Ability to produce documentation for team and customer.
• Knowledge of industry/market domain is advantageous.

Responsibilities

• Provide technology consulting to external customers.
• Maintain effective customer relationships.
• Deliver assigned tasks within project delivery cycle.

Skills

Technical knowledge

Problem resolution

Communication

Customer Relationship Management (CRM)

Design Thinking

Education

Bachelor of Arts/Science in Computer Science or related field

Tools

Cray Ex Products

Job description

Technology Consultant (Junior) - This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.

Job Description

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As a trusted advisor, create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Responsibilities

• Responsible for delivery of assigned tasks within the delivery cycle of a project.
• Understands a broad spectrum of the company’s technology in order to deliver part of a detailed technical design, which meets customer requirements.
• Tasks may include installing new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings.
• Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
• Contributes to design for specific deliverables and assists in the development of technical solutions.
• Participates as part of a team and maintains good relationships with team members and customers.
• Understands the company strategy and the role that the individual plays.
• Uses knowledge tools and re‑uses information for the benefit of projects, and of professional development.
• Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.

Education and Experience Required

• 3-5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).

Knowledge and Skills

• Has sufficient depth and breadth of technical knowledge to be individually responsible for the support and support of a specific deliverable.
• Able to contribute to the design for deliverables.
• Has ability to perform/drive resolution of problems on individual products.
• Able to communicate broad and specific concepts with team and to peers.
• Able to produce documentation for use by team and customer.
• Knowledge and Experience in Supporting Cray Ex Products.

Additional Skills

• Accountability
• Active Learning
• Active Listening
• Bias
• Business Growth
• Client Expectations Management
• Coaching
• Creativity
• Critical Thinking
• Cross‑Functional Teamwork
• Customer Centric Solutions
• Customer Relationship Management (CRM)
• Design Thinking
• Empathy
• Follow‑Through
• Growth Mindset
• Information Technology (IT) Infrastructure
• Infrastructure as a Service (IaaS)
• Intellectual Curiosity (Inactive)
• Long Term Planning
• Managing Ambiguity
• Process Improvements
• Product Services
• Relationship Building

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have—whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job: Services

Job Level: TCP_02

HPE is an Equal Employment Opportunity, Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Hewlett Packard Enterprise is EEO Protected Veteran/Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammers impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.