Team Leader (Saudi National Talent) - Front Office - Jumeirah The Red Sea

Jumeirah Hotels and Resorts; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hospitality brand in Saudi Arabia is seeking a Front Office Team Leader to manage daily operations. The candidate will oversee the front office team, ensuring exceptional service delivery and fostering a motivating work environment. Ideal applicants should possess a high school diploma, relevant degree, and two years of experience in hospitality. The role offers excellent benefits including substantial F&B perks and hotel discounts, appealing to high performers in the luxury hotel sector.

Benefits

Generous F&B benefits

Reduced hotel rates globally

Excellent employee benefits

Qualifications

• High School Diploma or equivalent is required.
• Diploma/Degree in Hotel Management or similar is preferred.
• 2 years of experience in the hospitality sector is required.

Responsibilities

• Oversee daily front office operations.
• Motivate and guide the front office team.
• Ensure professional guest service at all times.
• Manage duty rosters and reporting.
• Maintain inventory and vendor agreements.

Skills

Micros Cashiering system

Interpersonal Skills

Team Leadership

Cultural Awareness

Education

High School Diploma

Diploma/Degree in Hotel Management

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job

An exciting opportunity has arisen for a Front Office Team Leader to join Jumeirah The Red Sea.

Main Duties and Responsibilities

• Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
• Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
• Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
• Compile duty rosters and advise on changes as necessary.
• Prepare reports and maintain appropriate filing systems.
• Manage stock, inventories, vendor directories, and contract agreements.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Hold a High School Diploma or similar.
• Possess a Diploma/Degree in Hotel Management or any other relevant field (preferred).
• Experienced in operating Micros Cashiering system.
• Have 2 years of experience, preferably with an international hospitality company.
• Possess experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone.

About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.