Spa Massage Therapist - Elevate Guest Wellness & Service

Accor Hotels; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in Jeddah is seeking a Customer Relations professional dedicated to ensuring exceptional guest satisfaction. The ideal candidate will provide information about services, perform massage treatments, and handle appointment management effectively. Strong skills in organization, communication, and customer service are essential. Knowledge of nearby cultural attractions is a plus. The role emphasizes hygiene and safety compliance while providing beauty product advice to guests.

Qualifications

• Demonstrated ability in customer satisfaction and service.
• Experience in handling stock management for products used in treatments.
• Knowledge of beauty products and cultural attractions in the region.

Responsibilities

• Provide customer satisfaction and inform guests about the Institute.
• Perform massage treatments according to standards.
• Handle appointment bookings and changes efficiently.
• Manage customer complaints and escalate when necessary.

Skills

Multi-tasking

Data Entry

Computer Skills

Flexibility

Organization

Attention to Detail

Communication

Time Management

Job description

A leading hospitality company in Jeddah is seeking a Customer Relations professional dedicated to ensuring exceptional guest satisfaction. The ideal candidate will provide information about services, perform massage treatments, and handle appointment management effectively. Strong skills in organization, communication, and customer service are essential. Knowledge of nearby cultural attractions is a plus. The role emphasizes hygiene and safety compliance while providing beauty product advice to guests.