Solutions Sales Professional - Cyber Security

Alnafitha IT; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading IT services provider in Riyadh is seeking a Solution Sales Specialist to build relationships with clients. The ideal candidate will have over 3 years in enterprise sales, knowledge of IT Service Management, and strong negotiation skills. This role involves maintaining customer relationships, meeting sales targets, and leading solution development efforts. Join us to drive digital transformation in the region.

Qualifications

• Minimum of 3 years’ experience in enterprise sales or related position.
• Sales experience in IT Service Management or ISO Consultation Services.
• Ability to contribute in a fast-paced work environment.

Responsibilities

• Effectively maintains and retains existing customers.
• Meets assigned targets for profitable sales growth.
• Lead solution development efforts to address customer needs.
• Prepare weekly, monthly, quarterly, and annual reports.

Skills

Enterprise sales experience

IT Service Management knowledge

CRM software experience

Strong negotiation skills

Customer-centric

Education

Bachelor’s degree in Computer Science, Business Administration or equivalent

ITIL Foundation (preferred)

Tools

CRM software

Job description

Overview

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993. As a fully Saudi-owned company, we have progressed from a startup to a market leader, offering a comprehensive range of IT solutions tailored to meet client requirements. Our expertise spans Microsoft, AWS, ManageEngine, and Zoho Solutions, delivering strategic IT solutions that drive digital transformation and operational excellence. With over 30 years of experience, we have completed more than 4,000 projects, serving over 3,000 customers and collaborating with 65+ partners. Our customer-centric approach emphasizes engagement, collaboration, and a relentless pursuit of quality. Our vision is to be the Kingdom\'s most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are committed to optimizing operational efficiency and effective resource utilization to enhance customer satisfaction and profitability. We empower our employees and nurture their growth to drive leadership in technology and customer satisfaction as we expand our IT presence, delivering cutting-edge solutions that exceed client expectations.

We are currently searching for a dedicated, ambitious, and self-driven Solution Sales Specialist - ITSM to join our Sales Department and play a critical role in building relationships with significant clients.

This is a sales position that requires high commitment, the ability to build long-term relationships, and a passion for technology.

The candidate should have experience selling and presenting IT solutions in at least one of the following domains: Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics.

Responsibilities

• Effectively maintains and retains existing customers by building long-term relationships.
• Meets assigned targets for profitable sales growth in assigned product lines.
• Lead demand-generating marketing activities in the assigned market for the assigned product specialty.
• Establish productive, professional relationships with key personnel in assigned customer accounts.
• Coordinate involvement of company personnel (business development, support, service, marketing, customer success, and management) to meet account performance objectives and customer expectations.
• Continuously assess, clarify, and validate customer needs.
• Lead solution development efforts that address customer needs, coordinating the involvement of all necessary company personnel.
• Prepare weekly, monthly, quarterly, and annual reports and forecasts.

Requirements

• Bachelor’s degree in Computer Science, Business Administration or equivalent.
• ITIL Foundation (preferred).
• Inbound Sales (must).
• Sales Enablement (must).

Skills

• Minimum of 3 years’ experience in enterprise sales or related position.
• Sales experience in IT Service Management or ISO Consultation Services.
• Hands-on experience with CRM software and account management systems.
• Understanding of sales performance metrics.
• Strong negotiation skills with a problem-solving attitude.
• Customer-centric and good listener.
• Ability to contribute consistently in a high-paced, fast-changing, and sometimes unpredictable work environment.
• Articulate verbal communication, professional business writing and presentation skills.

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION: Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. We take affirmative action to employ and advance in employment qualified women, minorities, and diversity representations. We also make reasonable accommodations for qualified individuals with disabilities in accordance with Saudi and Egyptian employment laws.