Social Media Manager

Ogilvy; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading creative agency in Riyadh seeks an experienced account manager to oversee client relationships and develop effective social media strategies. The role requires strong leadership skills to manage cross-departmental teams, ensuring timely and effective delivery of campaign objectives. Ideal candidates will demonstrate a deep understanding of social media trends and performance analysis, contributing to the development of insights-driven strategies.

Qualifications

• Experience in managing mid-size accounts and client relationships.
• Knowledge in social media strategy and trends.
• Ability to analyze performance metrics and reporting.

Responsibilities

• Run mid-size accounts, providing insights-driven strategies.
• Lead and manage a team, collaborating with cross-departmental teams.
• Develop all monthly and quarterly reports with support.

Job description

About Ogilvy

Memac Ogilvy is one of the leading creative networks in MENA, with a strong presence in KSA and across the GCC and North Africa. It is part of the worldwide Ogilvy network. It is the only truly integrated comms network – with beyond Brand & Advertising, a deep PR & Influence, Social Media Performance and Customer Engagement & Digital capability under 1 P&L and under single leadership. MemacOgilvy is about Making Brands Matter. We deliver on this by combining expert and new capabilities for modern marketing solutions (we are not a traditional advertising agency anymore) with solid project management expertis e for agile and effective delivery as well as through a passionate talent agenda.

The agency is the most awarded Middle Eastern agency in Cannes as well as a big winner at the local award show Lynx. It counts around 600 staff members.

What You’ll Do

• Run mid-size accounts, providing insights-driven strategies and strengthening client relationships.
• Lead and manage a team, collaborating with cross-departmental teams (PR, Creative, Paid Social).
• Take ownership of client relationships, creating and implementing social media strategies.
• Identify and apply digital and social trends to client work, developing creative solutions.
• Guide creative ideas and deliverables, ensuring they align with brand-specific strategies.
• Lead client meetings, presenting work, insights, and aligning on overall strategy.
• Drive effective social campaign conceptualization and presentation based on deep brand and customer understanding.

Responsibilities

• Support the development of social media strategy for clients by leveraging social listening, trends, and performance figures.
• Demonstrate knowledge of analytical reporting, focusing on improving social content, platform, or performance, and explaining the "why."
• Proactively identify and integrate trending topics, memes, or GIFs into client conversations.
• Manage an extended team for projects, including planning, creative, and media teams.
• Understand social media performance basics and work with the media planning team to ensure content meets KPIs.
• Develop all monthly and quarterly reports, and benchmarking analysis, with support from a social media manager.
• Develop briefing documents for always-on and campaign performance.
• Oversee the Community Management (CM) team for clients and step into CM if required for support.
• Manage client expectations effectively.
• Plan and develop Social Media Campaigns (across digital channels, content, campaigns & connections) with various stakeholders.
• Understand business KPIs, their effects, and how to set and achieve them.
• Ensure timely and effective service delivery to clients.
• Develop presentations for clients relative to project management/programme status.