SME & Corporate Digital Products

PayTech Nexus Ltd; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A financial technology firm in Riyadh seeks a leader for the SME & Corporate Digital Products design function. The role involves setting up a design studio, enhancing user experience, and fostering collaboration across teams. Ideal candidates have over 10 years of experience in digital banking or fintech, and are available immediately. The position offers the chance to shape design practices tailored for SME and corporate clients.

Qualifications

• 10 years+ of relevant experience in digital banking or fintech.
• Immediate availability for the role.
• Previous experience in KSA/GCC markets.

Responsibilities

• Lead the setup of a scalable design function from scratch.
• Analyze product journeys and implement designs that uplift UX.
• Collaborate with product, design, and engineering teams.
• Recruit and mentor local design talent.
• Establish a design operations framework.

Skills

Experience across digital banking

Fintech knowledge

Enterprise UX expertise

Leadership and mentoring skills

Job description

About the job SME & Corporate Digital Products

JOB TITLE: SME & Corporate Digital Products

TERM: 12 months

CLIENT LOCATION: Riyadh, KSA

DIVISION: Financial Services / SME Technology Platform

RELEVANT EXPERIENCE: 10 years+ of relevant experience

MANDATORY REQUIREMENTS**:

• Experience across digital banking, fintech, and enterprise UX
• Immediately available
• KSA/GCC experience

PURPOSE OF JOB

The role is to set up and lead the in-house design function for one of our key digital business units focused on SME & corporate customers. The product is already live and gaining traction; the next chapter is about elevating the user experience, delivering on customer feedback, and creating a world-class design practice that is integrated deeply with product and tech teams.

TASKS

Core Responsibilities and Accountabilities

• Build the In-House Design Studio: Lead the setup of a scalable design function from scratch, including org structure, roles, tools, and best practices.
• Design-Led Product Evolution: Continuously analyze live product journeys, run diagnostics, and ship design changes that immediately uplift UX and customer satisfaction.
• Cross-Functional Collaboration: Design and implement workflows that promote seamless collaboration between product, design, and engineering with a focus on speed, clarity, and shared ownership.
• Recruit & Mentor Local Talent: Hire, onboard, and coach a team of Saudi designers across product design, UX, and UI disciplines.
• Process Implementation: Establish a design operations framework that fits the org\'s rhythmfrom sprints and reviews to quality checks and stakeholder alignment.
• Experience Governance: Ensure all design output meets high standards of usability, accessibility, and brand consistency.

KPIs

• Conversion Rates: Higher completion across key user flows such as onboarding, transactions, and service requests.
• Task Efficiency: Reduced friction, faster completion times, and improved usability scores across the platform.
• Customer Satisfaction: Positive feedback from users, reflected in qualitative research.