Siebel CRM Business Analyst: Bridge Business & Tech

TAWANTECH; Riyad Al Khabra; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading tech company in Saudi Arabia is seeking a Siebel Business Analyst to act as a liaison between business stakeholders and technical teams. The role involves gathering and analyzing business requirements, driving the design and implementation of CRM solutions on the Oracle Siebel platform, and supporting user testing. Ideal candidates should possess a bachelor’s degree and 6 years of relevant experience, particularly in CRM environments, with strong knowledge of Oracle Siebel CRM. Excellent communication skills are essential.

Qualifications

• 6 years of experience in business analysis, ideally in CRM environments.
• Strong experience working with Oracle Siebel CRM.
• Ability to understand technical concepts, data models, and integrations.

Responsibilities

• Gather, analyze, and document business requirements.
• Map user requirements to Siebel functionalities.
• Drive configuration/design of Siebel objects as needed.
• Support User Acceptance Testing (UAT) and ensure solutions meet requirements.

Skills

Business analysis

Oracle Siebel CRM

Communication skills

Stakeholder management

SQL skills

Education

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field

Tools

Siebel Tools

Job description

A leading tech company in Saudi Arabia is seeking a Siebel Business Analyst to act as a liaison between business stakeholders and technical teams. The role involves gathering and analyzing business requirements, driving the design and implementation of CRM solutions on the Oracle Siebel platform, and supporting user testing. Ideal candidates should possess a bachelor’s degree and 6 years of relevant experience, particularly in CRM environments, with strong knowledge of Oracle Siebel CRM. Excellent communication skills are essential.