ServiceNow Project Manager

DXC.technology; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global technology services provider seeks a ServiceNow Project Manager in Saudi Arabia to oversee project delivery for clients. The role requires managing a team of consultants, developing project plans, handling resources, and communicating with stakeholders to ensure projects meet quality standards and are completed within budget. Candidates should have a Bachelor's degree, PMP certification, and experience with ServiceNow projects. The company values flexibility and community, aiming for an inclusive work environment.

Qualifications

• Experience managing ServiceNow projects including planning and resource management.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.

Responsibilities

• Develop and maintain project plans, identifying project scope and timelines.
• Assign and manage resources to meet project milestones.
• Communicate with stakeholders for project status updates.

Skills

Project planning

Resource management

Risk management

Stakeholder management

Communication skills

Education

Bachelor's degree in business administration or a related field

Project Management Professional (PMP) certification

Tools

ServiceNow Administration

IT Service Management

IT Operations Management

Job description

Job Description

The ServiceNow Project Manager is responsible for overseeing the successful delivery of ServiceNow projects for clients. This includes managing a team of ServiceNow consultants, developing and maintaining project plans, managing project resources, communicating with stakeholders, identifying and managing project risks, ensuring project deliverables meet quality standards, managing project budgets and financials, managing change requests, and creating and maintaining project documentation.

Responsibilities

• Develop and maintain project plans, identifying project scope, timelines, and resources required.
• Assign and manage resources, including ServiceNow consultants, to ensure project milestones are met on time and within budget.
• Communicate with stakeholders, including clients, vendors, and internal team members, to provide project status updates and ensure their needs are being met.
• Identify and manage project risks, including scope changes, resource constraints, and other factors that may impact project success.
• Ensure that project deliverables meet the client's quality standards and are delivered on time.
• Manage project budgets and financials, ensuring that projects are delivered within budget.
• Manage change requests, including scope changes and other project changes that may impact project timelines and resources.
• Create and maintain project documentation, including project plans, status reports, and other project-related materials.

Qualifications

• Bachelor's degree in business administration or a related field.
• Project Management Professional (PMP) certification or equivalent.
• Experience managing ServiceNow projects, including project planning, resource management, risk management, and stakeholder management.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple projects simultaneously.
• Understanding of ITIL and other IT service management frameworks.
• ServiceNow certification in various areas such as ServiceNow Administration, IT Service Management, IT Operations Management, or Custom Application Development is desirable.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.