Senior ServiceDesk Reliability Engineer - SDRE

Tabby; Remote; SAR 200,000 - 300,000; Full time

Job summary

A leading fintech company located in Saudi Arabia is seeking a skilled professional to join their engineering team. The role involves employing Terraform and SRE fundamentals, with a focus on communication and script writing in Go/Python. Enjoy a full-time remote setup with benefits, including stock options and paid leave. This position is an opportunity to work in a fast-scaling, pre-IPO company that values autonomy, proactivity, and strong teamwork.

Benefits

Fully remote setup

22 paid leave days annually

Stock options (ESOP)

Flexi benefits for wellness, travel, or learning

Qualifications

• Prior hands-on experience with Terraform or ability to close the gap quickly.
• Understanding core metrics SLO/SLI, error budgets, and toil management.
• Ability to write scripts in Go or Python against REST APIs.

Responsibilities

• Deploying tasks on Cloud Run/Functions and managing BigQuery.
• Recording incidents and participating in resolution.
• Running war-rooms and facilitating meetings with engineering leads.

Skills

Terraform

SRE fundamentals

Go/Python

Jira Service Management

GCP

Communication (English B2+)

Tools

Google Cloud

Kubernetes

Job description

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed,, fastest-growing FinTech in the GCC region.

Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.

Key Responsibilities

• Terraform: prior hands‑on experience (or readiness to close the gap quickly)
• SRE fundamentals: core metrics SLO/SLI, error budget, MTTA/MTTR, toil management, postmortems
• Go/Python: write scripts/CLIs against REST APIs (pagination, retries, idempotency); export data to a database (Go preferred)
• Jira Service Management (JSM Operations) API + Automation: JQL/CRUD, webhooks, webhooks actions, fields set up, SLA/escalations
• GCP Basic: deploying small tasks on Cloud Run/Functions. BigQuery
• Incident recording and participation in resolution
• Autonomy & proactivity; strong teamwork (critical); ability to own tasks end‑to‑end and collaborate with engineering and product; ability to identify bottlenecks
• Communication (English B2+): running war‑rooms, facilitating meetings with engineering leads and product managers

Nice to have

• Experience with Google Cloud (GCF)
• Experience in fintech
• Knowledge of Kubernetes components

Job Benefits

• Full-time B2B contract
• Fully remote setup, work from anywhere in Europe
• Up to 20% tax allowance
• 22 paid leave days annually
• Stock options (ESOP) in a fast‑scaling, pre‑IPO company
• Flexi benefits you can use for wellness, travel, or learning
• Work alongside a high-performing, international engineering team in a global fintech unicorn

About Tabby

Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.

Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

Our Hiring Process

• Stage 1: Applied
• Stage 2: Review
• Stage 3: Interview
• Stage 4: Hired