Senior Sales Coordinator

Bayut; Jeddah; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading real estate company in Jeddah is seeking a Senior Sales Coordinator to support the sales team with documentation, manage developer coordination, and ensure effective communication between departments. Candidates should possess a Bachelor’s degree and have a minimum of 3 years’ experience in operations or customer service, ideally with proven CRM software knowledge. The role offers a high-performing work environment with benefits like comprehensive health insurance and rewards for contributions.

Benefits

Comprehensive Health Insurance

Rewards and recognition

Learning & Development

Qualifications

• Minimum of 3 years’ experience in Operations, documentation or Customer Services.
• Proven track record within a similar role.

Responsibilities

• Support sales team in pre and post sales documentation.
• Manage developer exceptions and support sales consultants.
• Assist in revenue recognition and reporting.
• Resolve queries related to projects and communicate effectively.

Skills

Strong Operations Management Skills

Good analytical and problem-solving capabilities

Outstanding MS Excel skills

Customer Centric approach

Process Re-engineering Perspective

Education

Bachelor’s degree in business administration or related field

Tools

CRM software / Apps (Salesforce preferred)

MS Excel

Job description

As the Senior Sales Coordinator, you will help the sales team in pre and post sales documentation and completion of sales. You will support sales consultants in reservation forms submission, SPA signing, calculating promo incentives, etc. You will also be responsible for processing refunds and other documentations related to the sales.

KEY RESPONSIBILITIES

Developer Coordination

• Manage developer exceptions (discounts, unit availability, payment acknowledgements, etc.).
• Coordinate site visit.
• Arrange developer requirements from sales team (client documents, bank approvals, etc.).
• Responsible for Developer reporting and reconciliations.

Riyadh Office Coordination

• Assist in revenue recognition.
• Responsible for monthly revenue reporting against Target and commitments.
• Coordinate with Sales Development / Developers in Riyadh for all developer-related issues to support sales team and close deals.
• Report mortgage fees and convincing fees to Finance team in Riyadh.
• Communicate about Projects inventory, Promotions , New Project , Project Closures, policy changes (new or updated) to Jeddah team.
• Act as a bridge between Riyadh and Jeddah sales teams for effective resource mapping.
• Coordinate the sharing of leads between Riyadh and Jeddah considering project knowledge, consultant history, and communication effectiveness.
• Track and report lead activities with recommended actions on shared leads.

Sales Team Support

• Equip sales team with all necessary project and developer information.
• Resolve all sales team queries related to projects, inventory, pricing, discounts, and promotions.
• Assist in communication between Developers, Riyadh Sales Development team, and other support teams (BSE, Acquisition, Marketing, Finance) to drive sales growth.
• Responsible for documentation, contract drafting, and signing coordination with developers and clients.
• Be available through calls, WhatsApp, and emails for quick resolution of sales team issues.
• Share investor information with Riyadh Sales Development team after profiling and providing continuous updates.
• Propose system and process enhancements to improve sales process efficiency and reporting.

Requirements

Qualifications

• Bachelor’s degree in business administration, or related field

Experience

• Minimum of 3 years’ experience as a Operations, documentation or Customer Services.
• Previous experience using CRM software / Apps (Preferred Salesforce).
• Able to demonstrate a proven track record within a similar role.

Knowledge

• In depth knowledge of the sales operations and process re-engineering.
• Proficient in MS Excel.

Skills

• Strong Operations Management Skills.
• Good analytical and problem-solving capabilities.
• Outstanding MS Excel skills.
• Customer Centric approach.
• Process Re-engineering Perspective.

Traits

• Approachability and friendly personality.
• Motivating others.
• Dealing with Ambiguity.
• Compassion and empathy
• Personal learning and reflection.
• Team player with a strong ability to influence and interact at all levels, using both written and verbal communication.

Benefits

• High-performing and fast-paced work environment.
• Comprehensive Health Insurance
• Rewards and recognition
• Learning & Development

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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