Sales Coordinator

Hapag-Lloyd; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global shipping company in Dammam, Saudi Arabia is seeking a Sales Coordinator for a full-time position. The successful candidate will interact with customers, support sales executives, and ensure the highest quality service. Responsibilities include preparing rate quotations and managing customer performance. A university degree and proficiency in English are required. The role offers opportunities for personal development in a collaborative work environment.

Qualifications

• University degree or equivalent required.
• Good command of written and spoken English essential.
• Working knowledge of MS Office needed.
• Must be able to collaborate effectively.
• Receptive to new ideas and personal development.

Responsibilities

• Support Sales Executives with ongoing and new business tasks.
• Prepare and send rate quotations to customers.
• Monitor customer performance and follow up as needed.
• Manage disputes and exceptions.
• Provide clear handover information to Customer Service.
• Assist Customer Service with problem-solving.
• Validate and input new customer data into Salesforce.

Skills

Good command of written and spoken English

Working knowledge of MS Office

Ability to work well with others

Positive attitude

FIS knowledge

Education

University degree or equivalent

Tools

Salesforce

Job description

Sales Coordinator

• Full Time
• Dammam, Saudi Arabia
• With Professional Experience
• 11 / 17 / 25

About Hapag-Lloyd

With a fleet of modern container ships and a vessel capacity of 2.2 million TEU, Hapag‑Lloyd is one of the world’s leading liner shipping companies. The company has a container capacity of 11.9 million TEU, including one of the largest and most modern reefer container fleets. It operates worldwide services that ensure fast and reliable connections between ports across the world. Hapag‑Lloyd has stakes in terminals across Europe, Latin America, the United States, India, and North Africa, and provides complementary logistics services at selected locations.

Main Objectives of this position

• Ensure the highest level of quality when interacting with our customers, be customer‑oriented, and create value for customers as well as for Hapag‑Lloyd.

Responsibilities

• Support the Sales Executives with relevant sales tasks, including follow‑up on ongoing and new business with customers.
• Prepare and send rate quotations to customers.
• Monitor quotation and customer performance, including tenders, and follow up with customers where required.
• Dispute & Exception management.
• Give clear handover info to Customer Service.
• Assist Customer Service with problem‑solving related to customer issues where required.
• Validate and input new customer data into Salesforce.

Qualifications

• University degree or equivalent.
• Good command of written and spoken English.
• Working knowledge of MS Office.
• Able to work well with others and follow guidelines.
• Positive attitude.
• FIS knowledge (for internal post).
• Receptive and able to grasp new ideas and drive for personal development.

Disclaimer - Recruitment Fraud Alert

We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag‑Lloyd Middle East Shipping LLC or Hapag‑Lloyd Saudi LTD or UASC Limited, offer fake job opportunities, and demand payment for handling recruitment fees, certifications, travel expenses, or visa applications. Hapag‑Lloyd Middle East Shipping LLC or Hapag‑Lloyd Saudi LTD or UASC Limited does not charge any fees during the recruitment process. All communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag‑Lloyd HR if you have applied for an open position on our website.

Contact person: Daifallah Al Ahmari, HR Sr. Manager. Apply online.