Sales Associate- Khobar

H. M. Al Rugaib & Sons Trading Co; Dammam; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading retail company in Dammam is seeking a motivated Sales Associate to join its team. This role focuses on driving sales while providing exceptional customer service. Candidates should have a high school diploma, excellent communication skills in Arabic and English, and a strong customer service orientation. Responsibilities include greeting customers, promoting products, resolving complaints, and meeting sales targets. Previous retail experience is preferred. This position offers a dynamic work environment in Dammam.

Qualifications

• Must be punctual, organized, and reliable.
• Previous experience in retail or sales is preferred.
• Bilingual in Arabic and English.

Responsibilities

• Greet customers warmly and understand their needs.
• Present, promote, and sell products and services effectively.
• Provide accurate product information and handle customer questions.
• Close sales by guiding customers through the purchasing process.
• Resolve customer complaints professionally.
• Meet or exceed monthly sales targets.

Skills

Excellent communication skills

Customer service orientation

Problem-solving skills

Interpersonal skills

Education

High school diploma

Job description

Al Rugaib’s business idea centers around enhancing everyday living through thoughtfully curated home environments, focusing on accessibility, variety, and reliability. The primary target audience includes middle- to upper-income households, young professionals setting up homes, and design-conscious consumers across Saudi Arabia and the wider GCC region.

Job Description | الوصف الوظيفي

We are looking for a motivated and customer-focused Sales Associate to join our dynamic sales team. In this role, you will be responsible for selling the company’s products and services, assisting customers with their inquiries, and ensuring a smooth and satisfying customer experience.

Your main goal is to drive sales while delivering excellent customer service. You will act as a key point of contact for customers, providing product knowledge, addressing concerns, and contributing to the achievement of sales targets.

نبحث عن موظف مبيعات نشيط يركز على خدمة العملاء للانضمام إلى فريق المبيعات لدينا. ستكون مسؤولاً عن بيع منتجات وخدمات الشركة، ومساعدة العملاء في استفساراتهم، وضمان تجربة شراء سلسة ومرضية.

هدفك الرئيسي هو تحقيق المبيعات مع تقديم خدمة عملاء متميزة ، وستكون نقطة الاتصال الأساسية للعملاء لتقديم المعرفة بالمنتجات والتعامل مع الاستفسارات والمساهمة في تحقيق أهداف المبيعات.

Key Responsibilities | المسؤوليات الرئيسية

• Greet customers warmly and understand their needs.
• Present, promote, and sell products and services effectively.
• Provide accurate product information and handle customer questions.
• Guide customers through the purchasing process to close sales.
• Address and resolve customer complaints in a professional manner.
• Meet or exceed monthly sales targets.
• Maintain the visual appearance of the store according to company standards.
• Contribute ideas and strategies to improve sales and customer experience.
• الترحيب بالعملاء وفهم احتياجاتهم بدقة.
• عرض المنتجات والخدمات والترويج لها وبيعها بفعالية.
• تقديم معلومات دقيقة عن المنتجات والرد على استفسارات العملاء.
• مساعدة العملاء خلال عملية الشراء لتحقيق المبيعات.
• التعامل مع شكاوى العملاء باحترافية ولباقة.
• تحقيق أهداف المبيعات الشهرية أو تجاوزها.
• الحفاظ على مظهر وتنظيم المتجر وفقًا لمعايير الشركة.
• المساهمة بأفكار واستراتيجيات لتحسين المبيعات وتجربة العملاء.

Requirements | المتطلبات

• High school diploma or equivalent.
• Previous experience in retail or sales is preferred.
• Excellent communication and interpersonal skills (Arabic & English).
• Strong customer service orientation and problem-solving skills.
• Ability to remain calm and courteous under pressure.
• Presentable and professional appearance.
• Basic knowledge of sales principles and customer behaviour.
• Punctual, organized, and reliable.
• شهادة الثانوية العامة أو ما يعادلها.
• يفضل وجود خبرة سابقة في المبيعات أو التجزئة.
• مهارات تواصل ممتازة (بالعربية والإنجليزية).
• تركيز قوي على خدمة العملاء ومهارات حل المشكلات.
• القدرة على الحفاظ على اللباقة والهدوء في مواقف الضغط.
• مظهر أنيق واحترافي.
• معرفة أساسية بمبادئ البيع وسلوك المستهلك.
• الالتزام بالمواعيد والتنظيم والاعتمادية