Remote Chat Support Executive | Arabic & English

Saudi Petroleum Services Polytechnic; Remote; SAR 112,000 - 150,000; Full time

Job summary

A leading training institution in Saudi Arabia is seeking a dedicated Chat Support Executive to enhance customer experiences through effective communication and proactive issue resolution. You will handle inquiries and guide customers across multiple channels, ensuring high-quality service. Proficiency in Arabic and English is essential. This is a full-time remote position based in Saudi Arabia, ideal for those who wish to contribute to service efficiencies and client satisfaction.

Qualifications

• Excellent communication skills in both Arabic and English.
• Ability to handle customer inquiries and resolve issues.
• Experience in customer service roles is preferred.

Responsibilities

• Handle inquiries and guide customers through product details.
• Ensure consistent, high-quality service delivery.
• Collaborate across departments to improve service processes.

Skills

Strong communication in Arabic

Strong communication in English

Customer service skills

Job description

A leading training institution in Saudi Arabia is seeking a dedicated Chat Support Executive to enhance customer experiences through effective communication and proactive issue resolution. You will handle inquiries and guide customers across multiple channels, ensuring high-quality service. Proficiency in Arabic and English is essential. This is a full-time remote position based in Saudi Arabia, ideal for those who wish to contribute to service efficiencies and client satisfaction.