Public Area Cleaner

Hilton Worldwide, Inc.; Medina; On-site; SAR 24,000 - 30,000; Full time

Job summary

A leading global hospitality company is seeking a Public Area Cleaner in Medina. The role involves ensuring the cleanliness of public areas, managing customer service issues, and undertaking regular deep cleaning tasks. Ideal candidates possess positive attitudes, good communication skills, and a commitment to delivering high customer service standards. Teamwork is essential. Competitive benefits are offered.

Qualifications

• Experience in a similar position or industry would be advantageous.

Responsibilities

• Ensure cleanliness of all public areas.
• Carry out lost property procedures.
• Manage customer service issues quickly and effectively.
• Manage master keys in his/her possession.
• Undertake regular deep cleaning tasks like carpet shampooing.
• Report maintenance issues to Maintenance/Engineering.
• Check public areas and toilets, taking remedial action where necessary.
• Comply with hotel security, fire regulations and health and safety legislation.
• Carry out any other reasonable task set by management.

Skills

Positive attitude

Good communication skills

Commitment to high levels of customer service

Excellent grooming standards

Ability to work on own or in teams

Job description

Overview

Public Area Cleaner (HOT0BXVV) – Dar Al Ajwa Hotel Madinah, Tapestry Collection by Hilton, 6991 Pedestrian Walkway within the Central Area Madinah 42311.

A Public Area Cleaner is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks.

What will I be doing?

• Ensure cleanliness of all public areas
• Carry out lost property procedures
• Manage customer service issues quickly and effectively
• Manage master keys in his/her possession
• Undertake regular deep cleaning tasks, e.g., monthly deep cleaning and carpet shampooing
• Report maintenance issues to Maintenance/Engineering Department
• Check public areas and toilets, taking remedial action where necessary
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out any other reasonable task set by the hotel's management

What are we looking for?

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in a similar position or industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!