Project Manager (Thakel Platform) - Al Musanid

Qureos Inc; Medina; On-site; SAR 150,000 - 200,000; Full time

Job summary

A tech-driven logistics firm in Medina, Saudi Arabia seeks an Operations Manager to oversee the launch and daily management of its digital platform. The ideal candidate has a strong background in project management, experience in the land transportation sector, and proven leadership skills. This full-time role will involve coordinating with tech teams and logistics partners while ensuring operational efficiency and customer satisfaction.

Qualifications

• Minimum of 3 years’ experience in managing operational or digital service projects.
• Solid understanding of the land transportation sector.
• Experience in fast-growing environments or startups.

Responsibilities

• Oversee the full launch and daily operations of the digital platform.
• Build core processes for registration, orders, and shipment tracking.
• Monitor daily operational performance.

Skills

Project management

Communication skills

Leadership

Decision-making

Data analysis

Fieldwork handling

Education

Bachelor’s degree in Business Administration, Logistics, or related field

Tools

Excel

Notion

Trello

Google Workspace

Job description

A digital platform that connects shipping companies (or individuals) with heavy and medium land transportation drivers. It includes order brokerage, operations management, shipment tracking, and real-time pricing.

Job Requirements

• Minimum of 3 years’ experience in managing operational or digital service projects.
• Solid understanding of the land transportation sector (direct or indirect experience is a plus).
• Ability to manage multiple teams (Operations, Support, Tech, Driver Relations, Customer Relations).
• Capability to build and document processes from scratch.
• Strong communication skills with all parties involved: drivers, clients, and partners.
• Good knowledge of project management tools and shipment tracking technologies.
• Experience in fast-growing environments or startups.

Key Responsibilities

• Oversee the full launch and daily operations of the digital platform.
• Build core processes (registration, orders, driver acceptance, shipment tracking, invoicing).
• Coordinate with tech teams to ensure platform alignment with daily operational requirements.
• Develop a driver database with shipment and vehicle classifications.
• Monitor daily operational performance and improve driver-client matching efficiency.
• Develop operational policies (insurance, collection, safety, support, evaluation).
• Engage with logistics partners and governmental entities when needed.
• Prepare regular performance reports covering order completion rate, response time, and customer satisfaction.

Qualifications

Education

Bachelor’s degree in Business Administration, Logistics, or a related field.

Experience

Hands‑on operational experience in brokerage, delivery, or transportation projects.

Preference for candidates familiar with the Saudi or GCC land transportation market.

Skills

• Ability to handle fieldwork and executive tasks simultaneously.
• Strong decision‑making and on‑ground data analysis skills.
• Leadership skills in building and managing organized teams for drivers, customers, and operations.
• Proficiency in tools such as Excel, Notion, Trello, Google Workspace.