We are looking for an experienced and certified Organizational Excellence Manager to champion our clients' journeys toward peak performance and global recognition. You will be responsible for designing, implementing, and embedding excellence frameworks to drive cultural and operational transformation. This role requires a deep practitioner who can translate model criteria into tangible business improvements.
Key Responsibilities
- Lead the deployment and application of institutional excellence models (e.g., EFQM, Baldrige) across client organizations.
- Manage the full cycle of organizational assessments, gap analysis, and strategic planning for excellence.
- Guide and prepare organizations for successful EFQM recognition or ISO 9001 certification audits.
- Develop and deliver training programs to instill a culture of continuous improvement and excellence at all levels.
- Establish key performance indicators (KPIs) and monitoring systems to track the impact of excellence initiatives.
- Provide expert advisory to senior leadership on best practices in governance, strategy, and performance management.
- Stay abreast of developments in global excellence standards and integrate them into service offerings.
Qualifications & Requirements
- Education: Bachelor’s degree in Business Administration, Engineering, or a related field.
- Experience: Minimum of 5 years of direct experience in applying institutional excellence models within a consulting or corporate setting.
- Certifications (Mandatory): A recognized certification such as EFQM Assessor or ISO 9001 Lead Auditor is required.
- Core Competencies:
- Expert knowledge of excellence models (EFQM) and quality management systems (ISO 9001).
- Proven success in managing projects that lead to formal certifications or awards.
- Strong leadership, stakeholder management, and facilitation skills.
- Excellent data analysis, reporting, and presentation abilities.
- Fluency in Arabic and English is essential.
What We Offer
- A pivotal role shaping the future of leading organizations.
- A competitive executive compensation package.
- A platform to build your reputation as a subject matter expert.
- Opportunities for international training and conference attendance.