Online Sales Platform Manager

Rawaj HCM Jobs; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading e-commerce firm in Riyadh is seeking an experienced e-commerce manager to oversee online sales operations and drive digital revenue. The role requires managing end-to-end operations, strategizing to increase traffic and conversion rates, and collaborating with marketing teams. Ideal candidates should have at least 5 years of e-commerce sales experience, preferably in beauty or cosmetics, along with a strong analytical ability and proficiency in platforms like Shopify or Magento.

Qualifications

• 5+ years of experience in e-commerce sales with exposure to high-volume platforms.
• Experience in beauty, cosmetics, or fragrances preferred.
• Strong understanding of e-commerce KPIs and analytics.

Responsibilities

• Manage end-to-end online store operations and P&L.
• Develop and execute e-commerce sales strategy.
• Oversee product catalog, pricing, promotions, and merchandising.
• Collaborate with marketing on campaigns and retention strategies.
• Coordinate with logistics and customer service teams.
• Analyze customer insights for improved sales performance.

Skills

E-commerce sales

Analytical skills

Communication skills

Leadership skills

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

Shopify

Magento

Job description

Job Summary

Responsible for managing the company’s online sales platform, driving digital revenue, optimizing customer experience, and overseeing daily e-commerce operations. Must have strong expertise in leading high‑traffic online stores (e.g., Nice One, similar platforms).

Key Responsibilities

• Manage end‑to‑end online store operations and P&L.

• Develop and execute e‑commerce sales strategy to increase traffic, conversion, and AOV.

• Oversee product catalog, pricing, promotions, and online merchandising.

• Work closely with marketing on campaigns, performance ads, CRM, and retention strategies.

• Monitor KPIs: GMV, ROI, CAC, conversion rate, bounce rate.

• Coordinate with logistics, warehouse, and customer service teams to ensure seamless delivery.

• Manage platform integrations, UX improvements, and technical enhancements.

• Analyze customer insights to improve user journey and sales performance.

Requirements

• Bachelor’s degree in Business, Marketing, E‑Commerce, or related field.

• 5+ years of experience in e-commerce sales with strong exposure to high-volume platforms in Saudi Arabia.

• Experience in beauty, cosmetics, or fragrances preferred.

• Strong analytical skills and understanding of e‑commerce KPIs.

• Experience with Shopify, Magento, or similar platforms is a plus.

• Excellent communication and leadership skills.