Night Front Office Supervisor VIP Guests & Service

Hilton Worldwide, Inc.; Municipality of Al Shamal; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Night Manager to oversee the Front Office operations at Hilton Riyadh Olaya. The role involves ensuring high standards of customer service, managing team supervision, and maximizing room occupancy through up-selling techniques. Strong leadership and communication skills are essential, along with previous supervisory experience in the hotel industry. This position promises a dynamic environment committed to exceptional guest experiences.

Qualifications

• Previous supervisory experience in Front Office within the hotel/leisure/retail.
• High level of IT proficiency.
• Excellent leadership, interpersonal and communication skills.
• Accountable and resilient.

Responsibilities

• Oversee the entire Front Office operation to maintain high standards.
• Maximise room occupancy at best rates and use up-selling techniques.
• Manage and resolve issues or emergencies that arise.
• Conduct Health and Safety Checks and Night Walks.

Skills

Leadership skills

Interpersonal skills

Communication skills

IT proficiency

Tools

Front Office Management Systems

Job description

A leading global hospitality company is seeking a Night Manager to oversee the Front Office operations at Hilton Riyadh Olaya. The role involves ensuring high standards of customer service, managing team supervision, and maximizing room occupancy through up-selling techniques. Strong leadership and communication skills are essential, along with previous supervisory experience in the hotel industry. This position promises a dynamic environment committed to exceptional guest experiences.