Network Support Engineer

Talent BluePrint; Riyadh; On-site; SAR 80,000 - 100,000; Full time

Job summary

A technology services company is seeking an IT Support Specialist in the Riyadh Region of Saudi Arabia. The role involves on-site installation and configuration of laptops, desktops, and printers, along with troubleshooting hardware issues and providing user support. Candidates should have 2-5 years of experience in IT support with strong Windows OS skills and effective communication abilities for customer interaction. This role presents an excellent opportunity to contribute to a dynamic team during equipment rollouts.

Qualifications

• 2–5 years of experience in IT support or field engineering is required.
• Strong skills in Windows OS troubleshooting are essential.
• Experience with printer installation and customer-facing communication is important.

Responsibilities

• Deploy and configure laptops and desktops.
• Install and test local and network printers.
• Perform OS setup and user handover.
• Troubleshoot hardware and connectivity issues.
• Provide on-site support during rollout.

Skills

IT support experience

Windows OS troubleshooting

Printer installation and support

Customer communication

Job description

Role Summary

Provides on-site installation, configuration, and support for laptops, printers, and monitors.

Key Responsibilities

• Deploy and configure laptops, desktops, and monitors
• Install and test printers (local and network)
• Perform OS setup, basic software installation, and user handover
• Troubleshoot hardware and connectivity issues
• Provide on-site user support during rollout
• Maintain installation checklists and sign-offs

Required Skills & Experience

• 2–5 years IT support or field engineering experience
• Strong Windows OS and hardware troubleshooting skills
• Experience with printer installation and support
• Customer-facing communication skills