Luxury Front Desk Specialist - Guest Experience Pro

DUBAI HOLDING; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading international hospitality brand in Saudi Arabia is seeking a Guest Service Executive for its Front Office Department. The role involves efficiently managing guest check-ins, processing payments, and resolving complaints while promoting hotel services. Ideal candidates will possess strong interpersonal skills and fluency in English. The position offers an attractive salary and various employee benefits, making it suitable for those looking for a rewarding career in luxury hospitality.

Benefits

Attractive salary in Saudi Riyals

Generous food and beverage benefits

Reduced hotel rates globally

Excellent leave and health care package

Flights home

Qualifications

• Experience in luxury hospitality preferred.
• Previous experience in a similar role highly regarded.

Responsibilities

• Efficiently handle guest check-ins and check-outs.
• Process guest payments and manage billing inquiries.
• Allocate rooms based on guest preferences.
• Assist with reservation modifications.
• Handle and resolve guest complaints.
• Promote hotel services during guest interactions.

Skills

Strong interpersonal skills

Fluency in written and spoken English

Ability to work without direction

Knowledge of front office

Job description

A leading international hospitality brand in Saudi Arabia is seeking a Guest Service Executive for its Front Office Department. The role involves efficiently managing guest check-ins, processing payments, and resolving complaints while promoting hotel services. Ideal candidates will possess strong interpersonal skills and fluency in English. The position offers an attractive salary and various employee benefits, making it suitable for those looking for a rewarding career in luxury hospitality.