Lead Technical Support Engineer - Surface Pressure Control

Baker Hughes; Dammam; On-site; SAR 299,000 - 375,000; Full time

Job summary

A leading energy technology company in Dammam seeks a Lead Technical Support Engineer to lead design, evaluate system performance, and support API6A equipment. Candidates should have a Bachelor's in Mechanical Engineering and significant experience in troubleshooting and field technical support. The role emphasizes teamwork and offers flexible working conditions, contributing to a modern work-life balance environment.

Benefits

Work-life balance policies

Comprehensive private medical care

Life insurance

Financial programs

Qualifications

• 7+ years of experience in troubleshooting and field technical support.
• 3+ years as a Lead Technical Support Engineer.
• Experience with surface Wellhead and Christmas trees.

Responsibilities

• Lead and develop design concepts based on user needs.
• Evaluate system performance and report results.
• Write and review procedures for installation and maintenance.

Skills

Troubleshooting

Mechanical Engineering

Problem-solving

Process improvement

API6A equipment

Education

Bachelor's degree in Mechanical Engineering

Job description

Lead Technical Support Engineer

Are you looking for a new direction within the Oilfield Equipment industry?

Would you like to be involved in designing innovative products?

Join our Oilfield Equipment Team

As a global team, we design and deliver surface pressure control equipment, and support field maintenance, commissioning, and de-commissioning. We are industry leaders in surface pressure control capabilities, innovating in the energy industry.

Partner with the best

As a Lead Technical Support Engineer, you will collaborate with Service Delivery Coordinators and cross-organizational teams to ensure comprehensive understanding and consideration of all application aspects and constraints.

You will be responsible for:

• Leading and developing design concepts based on user needs
• Evaluating system and component performance and reporting results
• Defining allocation to subsystems based on design refinement with SMEs
• Developing new solutions under guidance or in team settings, based on organizational precedents
• Delivering products collaboratively within cross-functional teams
• Leading analytical and design activities using proven technologies and methods
• Writing and reviewing procedures for installation, maintenance, troubleshooting, calculations, drawings, tilt studies, and RCA's
• Creating new installation procedures

Fuel your passion

To be successful in this role, you will:

• Have a Bachelor's degree in Mechanical Engineering or equivalent
• Have at least 7+ years of experience in troubleshooting, field technical support, and working with API6A equipment
• Have at least 3+ years of experience as a Lead Technical Support Engineer
• Have experience with surface Wellhead and Christmas trees
• Understand client technical specifications for Wellheads/Xmas trees and associated valves & equipment
• Be familiar with tilt studies, FEA, RCA, CFD
• Demonstrate proven mechanical engineering experience in Pressure Control equipment
• Be capable of proposing equipment designs to meet customer requirements
• Have experience working with global project teams
• Possess excellent problem-solving, process improvement, and analytical skills
• Be a motivated self-starter who promotes teamwork and collaboration

Work in a way that works for you

We offer flexible working patterns, including flexible hours to help you work at your most productive.

Working with us

Our people are at the heart of what we do. We invest in their health, well-being, training, and leadership development, fostering an inclusive environment where everyone can bring their whole authentic selves to work.

Benefits include:

• Work-life balance policies and well-being activities
• Comprehensive private medical care
• Life insurance and safety net programs
• Financial programs and voluntary benefits

About Us: We are an energy technology company providing solutions worldwide, with over a century of experience in more than 120 countries, committed to making energy safer, cleaner, and more efficient.

Join Us: If you seek to make a difference in a company that values innovation and progress, join us and be part of a team that challenges and inspires you. Let’s advance energy together.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to gender, veteran status, or other protected characteristics.