Lead Laundry Operations Manager

Fairmont Hotels & Resorts; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prestigious hotel chain in Makkah is seeking a skilled leader to manage the laundry operations, ensuring service standards are met while fostering a cohesive team environment. Candidates should have more than 10 years of managerial experience in large-scale laundry settings, excellent communication skills, and knowledge of occupational safety. Proficiency in Arabic and the ability to maintain guest satisfaction are essential. Join us and contribute to outstanding hospitality and service excellence.

Qualifications

• At least 10 years of quality managerial experience in commercial or hotel large-scale laundry operations.
• Highly responsible & reliable individual.
• Arabic language proficiency is preferred; knowledge of additional languages is an advantage.

Responsibilities

• Manage the day-to-day operation of the department and ensure service standards are followed.
• Lead and oversee the recruitment and training of all Laundry Colleagues.
• Conduct regularly scheduled departmental meetings.
• Manage the departmental budget in a fiscally responsible manner.
• Address guest concerns and ensure proper logging and notifying of departments.

Skills

Leadership experience

Communication skills

Organizational skills

Interpersonal skills

Problem-solving abilities

Teamwork

Attention to guest needs

Knowledge of safety precautions

Education

University/College degree in a related discipline

Tools

Microsoft Windows applications

Job description

A prestigious hotel chain in Makkah is seeking a skilled leader to manage the laundry operations, ensuring service standards are met while fostering a cohesive team environment. Candidates should have more than 10 years of managerial experience in large-scale laundry settings, excellent communication skills, and knowledge of occupational safety. Proficiency in Arabic and the ability to maintain guest satisfaction are essential. Join us and contribute to outstanding hospitality and service excellence.