KSA After-Sales Network & Service Lead

BYD; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading automotive company in Saudi Arabia is seeking an experienced After-Sales Manager to develop and execute after-sales strategies. This role entails building a robust after-sales network, managing service performance, and ensuring compliance with local regulations. The ideal candidate will have a Bachelor’s degree and a minimum of 3 years in after-sales management within the automotive sector. Proficiency in both Arabic and English is required for effective communication and negotiation with local authorities and customers.

Qualifications

• Minimum 3 years of after-sales management experience in KSA's automotive sector.
• Hands-on experience liaising with KSA government authorities.
• Valid KSA driver's license, with flexibility to travel frequently.

Responsibilities

• Formulate and implement after-sales strategies across KSA.
• Build and manage a local after-sales network.
• Oversee warranty claims management and compliance.

Skills

Proficiency in English and Arabic

Strong knowledge of the local automotive industry

Management of after-sales supply chains

Problem-solving compliance disputes

Customer service focus

Education

Bachelor's degree in Automotive Engineering

After-Sales Service Management

Job description

A leading automotive company in Saudi Arabia is seeking an experienced After-Sales Manager to develop and execute after-sales strategies. This role entails building a robust after-sales network, managing service performance, and ensuring compliance with local regulations. The ideal candidate will have a Bachelor’s degree and a minimum of 3 years in after-sales management within the automotive sector. Proficiency in both Arabic and English is required for effective communication and negotiation with local authorities and customers.