IT Infrasturcture Support Specialist

Join Solutions; Riyad Al Khabra; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading technology solutions provider in Saudi Arabia is seeking an IT Infrastructure Support Specialist. This role involves installing and maintaining servers and storage, ensuring security measures, and assisting with technical issues. The ideal candidate is a Saudi national with a diploma in IT or computer science, excellent communication skills in Arabic and English, and a passion for supporting technology solutions. This position offers an opportunity to work in a dynamic environment with a focus on security best practices.

Qualifications

• Fresher with 2 to 3 months of project or training experience.
• Must be Saudi National.
• Sound knowledge of technical support for internal business applications.

Responsibilities

• Install and maintain servers and enterprise storage.
• Ensure data security and availability through proper backup procedures.
• Monitor server and storage health.
• Assist in IT hardware and software rollouts.

Skills

Telecommunication in Arabic

Telecommunication in English

Customer service skills

Knowledge of Windows OS

Knowledge of Mac OS

Basic Linux knowledge

MS Office proficiency

Troubleshooting skills

Education

Graduate or Diploma in Information Technology / Computer Science

Job description

About the job IT Infrasturcture Support Specialist

We are looking for ( Fresh IT infrastructure specialist ) To be responsible for Installing and maintaining servers and enterprise storage, including related software and hardware.Researches and tests new and emerging server and storage technologies. Ensure future infrastructure capacity through recommendations to the Coordinator of Technical Services. Supports user requests for administrative system.

Responsibilities:

• Installs and maintains servers and enterprise storage, including related software and hardware
• Maintains security of servers and storage by implementing proper security software and settings, updates and other appropriate security measures
• Performs systems administration functions such as managing user accounts and profiles, and maintaining hardware and software inventory and licenses
• Monitors server and storage health and performance; remediate issues detrimental to the health or performance of systems
• Identifies recurring hardware and software problems and recommends plans for prevention and resolution
• Ensures data security and availability through proper backup and verification procedures
• Researches and tests new and emerging server and storage technologies. Ensure future infrastructure capacity through recommendations to the Coordinator of Technical Services
• Supports user requests for administrative systems
• Advocates information technology security “best practices”; ensure systems conform to SGSC / USG security standards
• Assists in IT hardware and software rollouts, including PCs, printers, phones, other IT resources
• Travel to support multiple campuses / sites and to attend conferences for extensive training as necessary
• Other duties as assigned

Qualifications:

• Graduate or Diploma in Information Technology / Computer Since from a recognized university / institute.
• Fresher with 2 to 3 months Project or training with a recognized organization during or after completion of the degree / diploma.
• Must be out of work .
• Must be Saudi National.
• Should have excellent telecommunication in Arabic and English language and customer service skills.
• Decent Knowledge on windows OS \Mac OS \Servers and basic Linux.•Decent knowledge of MS Office versions and configuration
• .Monitor and manage system alerts and notifications and respond accordingly through service tickets.
• Proficient with windows OS \Mac OS \Servers and basic Linux.
• Sound knowledge of MS Office versions and configuration.
• Monitor and manage system alerts and notifications and respond accordingly through service tickets.
• Support technical issues involving Internal business applications \operating systems and antivirus.
• Installation, configuration and troubleshooting of Servers / workstations / endpoints
• Technical support at the network (LAN \WAN & VPN, routers, firewalls, and security