Information Technology Specialist

Alrashed Industrial; Dammam; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading industrial company in Dammam seeks an Information Technology Specialist to support and manage IT infrastructure, ensuring security and compliance with IT governance standards. Candidates should hold a Bachelor's degree in IT or Engineering and have 1-2 years of experience. The role involves troubleshooting, managing complex incidents, and coordinating vendor support for efficient operations.

Qualifications

• Bachelor's degree in IT or Engineering required.
• 1-2 years of experience in a related field.
• IT & information security training & certifications preferred.

Responsibilities

• Configure, install, test, and monitor IT Infrastructure.
• Ensure reliable operation and troubleshoot IT issues.
• Coordinate vendor solutions for IT support.

Skills

IT Infrastructure Support

Troubleshooting

Information Security

Network Management

Education

Bachelor's Degree in IT or Engineering

Tools

ITIL

CoBIT

ISMS

Job description

Al-Rashed Industrial are looking for Information Technology Specialist; this position will also be responsible for coordinating regulatory programs and its application. The position is responsible to install, configure, test, monitor, support, and troubleshoot IT Infrastructure.

Key Responsibilities:

IT Infrastructure Support

• Configure, install, test, monitor, support, update the IT Infrastructure (including routers, switches, gateways, firewalls, network security devices, and related Operating systems and software).
• Ensure consistent and reliable operation to meet business needs by diagnosing, troubleshooting, and resolving IT issues and/or respond to outages.
• Manage, research, and resolve complex end-user escalation incidents.
• Maintain reliability of systems and networks by monitoring, running tests, and troubleshooting.
• Test and perform upgrades and patches to installed operating systems and software.
• Monitor backups and plans for installed systems.
• Maintain familiarity of recovery plans for every critical function.
• Ensure information security by monitoring threats, alerts, and security vulnerabilities for installed systems; implement response plan for various types of threats and attacks.
• Create and maintain system documentation of processes, procedures, plans, network topologies, and configurations and ensure audit compliance.
• Coordinating multiple vendor solutions for support.

IT Governance, Risk Management, & Compliance

• Follow IT Governance & information security Framework Standard (ITIL/CoBIT/ISMS)
• Ensure all activities are compliant with IT & Company P&Ps.
• Assist in IT & Information Security risk management implementation to ensure identification, assessment, response, and monitoring to enable execution of enterprise risk management strategy.

Qualifications:

• Bachelor's Degree in IT or Engineering.
• 1-2 yrs. Experience.
• IT & information security training & certifications.

We're looking forward to welcoming new talent to our Al-Rashed Industrial team!