HR Operations Officer

acsc; Riyadh; On-site; Confidential; Full time

Job summary

A leading HR services provider in Riyadh is seeking an HR Operations Officer to manage day-to-day HR administration and employee lifecycle processes. The role involves supporting onboarding and offboarding, maintaining accurate employee records, and ensuring compliance with Saudi labor regulations. Candidates should have a Bachelor's degree in HR or Business Administration and 2-5 years of HR operations experience. Strong communication skills in Arabic and English are required for effective interactions within the company.

Qualifications

• 2-5 years of experience in HR Operations/HR Administration, preferably in Saudi market.
• Strong understanding of HR documentation and processes.
• Excellent communication skills in Arabic and English.

Responsibilities

• Manage employee onboarding and offboarding processes.
• Maintain accurate employee records and HR files.
• Prepare and issue HR letters and official documents.
• Support payroll preparation by validating HR inputs.
• Ensure compliance with Saudi labor requirements.

Skills

HR administration & documentation

Process discipline & follow-up

Confidentiality & integrity

Employee service mindset

Accuracy and attention to detail

Time management and prioritization

Teamwork and coordination

Education

Bachelor’s degree in HR, Business Administration, or related field

Tools

MS Office

HR systems/ERP (Odoo is a plus)

Job description

The HR Operations Officer is responsible for managing day-to-day HR administration and employee lifecycle processes to ensure smooth, compliant, and efficient HR operations. The role supports onboarding/offboarding, HR documentation, employee records, attendance/leave, coordination with payroll inputs, and ensuring HR policies are applied consistently across the company.

Tasks

Key Responsibilities

• Manage employee onboarding and offboarding processes (offers, contracts, files, checklists, handover, access requests).
• Maintain accurate employee records and HR files (digital and physical) and ensure confidentiality.
• Prepare and issue HR letters and official documents (employment letters, salary certificates, NOCs, experience letters, etc.).
• Administer leave, attendance, and employee requests; ensure records are updated accurately.
• Support payroll preparation by validating HR inputs (new hires, resignations, allowances, deductions, leave balances, attendance).
• Coordinate medical insurance enrollment/updates and employee benefits administration.
• Ensure compliance with Saudi labor requirements and internal policies (basic HR operational compliance).
• Support HR policy implementation and employee communications (circulars, announcements, forms).
• Coordinate with government platforms and related requirements as assigned (e.g., GOSI, Muqeem, Qiwa, Mudad) where applicable.
• Handle employee queries professionally and ensure timely resolution or escalation.
• Assist in HR reports and dashboards (headcount, turnover, leave status, onboarding status, etc.).
• Support HR audits by ensuring documentation completeness and readiness.

Requirements

Qualifications & Requirements

• Bachelor’s degree in HR, Business Administration, or related field.
• 2–5 years of experience in HR Operations / HR Administration (Saudi market experience preferred).
• Strong knowledge of HR documentation, employee lifecycle processes, and HR coordination.
• Good understanding of Saudi labor practices and HR compliance fundamentals.
• Strong communication skills in Arabic and English (written and spoken).
• High attention to detail and strong organization skills.
• Proficiency in MS Office; experience with HR systems/ERP (Odoo is a plus).

Key Competencies

• HR administration & documentation
• Process discipline & follow-up
• Confidentiality & integrity
• Employee service mindset
• Accuracy and attention to detail
• Time management and prioritization
• Teamwork and coordination