Hostess(Saudi)

Arbete Careers; Jeddah; On-site; SAR 33,480 - 50,220; Full time

Job summary

A high-end fine dining restaurant is seeking a hostess to provide exceptional customer service while managing guest seating and engagement. The ideal candidate should possess a positive attitude, multitasking abilities, and have a high school diploma or Bachelor's degree. Experience in a restaurant setting is preferred. This role requires effective communication and problem-solving skills.

Qualifications

• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure.
• Able to handle money accurately and operate a point-of-sale system.

Responsibilities

• Greet guests and place them on a waiting list as necessary.
• Provide menus and answer initial questions.
• Engage with guests to ensure satisfaction during their dining experience.

Skills

Customer service

Multitasking

Communication

Problem-solving

Education

High school diploma or Bachelor's degree

Job description

Our client is a high-end fine dining restaurant seeking a hostess.

In this role, you will greet guests as they enter and guide them to their table or waiting area. You will also engage with guests to ensure their dining experience meets high standards. To excel in this role, you should be comfortable standing for long periods and managing a very busy shift.

Hostess Responsibilities:

• Greeting guests as they enter, and placing them on a waiting list as necessary.
• Providing guests with menus and answering initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer while maintaining table rotation so servers receive the appropriate number of customers.
• Engaging with guests to ensure they are happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Hostess Requirements:

• A high school diploma or a Bachelor's degree.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and the ability to work well under pressure with all restaurant staff.
• Demonstrates high-quality work while unsupervised.
• Able to safely lift and maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience is a plus.