Healthcare Ops & Chat Support Specialist

CARE; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job description

Chat Support Executive Jobs in Saudi Arabia

Summary: An experienced healthcare operations professional or subject matter expert (SME) is needed to plan and operate a healthcare delivery business in Saudi Arabia. This role requires expertise in operational strategy, regulatory navigation, and logistics execution, particularly focusing on medical supplies, staffing, and mobile clinics. Candidates should possess a strong knowledge of Saudi healthcare regulations and experience in startup execution, with the potential for long-term collaboration.

Summary: Müller's Solutions seeks a Helix Support Technician to deliver remote technical assistance for Helix environments, focusing on troubleshooting, client onboarding, and process improvement. The role involves diagnosing issues, supporting integrations, and maintaining documentation to optimize client use of Helix Core. Candidates should have 2-4 years of support experience, strong knowledge of Helix, excellent communication skills, and a customer-focused approach to ensure effective solutions.