Head Butler - Luxury Guest Experience Leader

Accor; Medina Province; On-site; SAR 300,000 - 400,000; Full time

Job summary

An international hospitality leader is seeking a guest relation professional in Medina. This role focuses on maximizing guest satisfaction while establishing strong relations with all guests. Candidates must have luxury hotel experience and demonstrate strong leadership, problem-solving, and interpersonal skills. Flexibility and integrity are essential for success. Be part of a luxury team that supports guests in an elegant environment.

Qualifications

• Luxury five-star experience necessary.
• Prior formalized training as a butler is highly regarded.
• High level of integrity, enthusiasm, dedication, and support for continuous improvement.

Responsibilities

• Monitor guest service level, ensuring maximum satisfaction.
• Establish good public relations with all guests.
• Act as the reference team member for guests during their stay.

Skills

Leadership qualities

Interpersonal skills

Problem solving

Strong attention to detail

Organized & reliable

Job description

An international hospitality leader is seeking a guest relation professional in Medina. This role focuses on maximizing guest satisfaction while establishing strong relations with all guests. Candidates must have luxury hotel experience and demonstrate strong leadership, problem-solving, and interpersonal skills. Flexibility and integrity are essential for success. Be part of a luxury team that supports guests in an elegant environment.