Responsibilities
- Greet clients and perform consultations in line with salon guidelines to establish client requirements.
- Understand pricing details of all hair services and educate clients during consultations; recommend appropriate services and products.
- Execute cutting, colouring, styling, and finishing to high standards and inform clients about products used.
- Recommend suitable homecare products during each service session.
- Maintain detailed client service history by recording products used and treatment details during visits.
- Learn and perfect new styles and techniques; maintain technical knowledge through workshops, publications, internet, and social media research.
- Promote the brand externally by attending events outside of the brand.
- Achieve service and product revenue targets on a daily, weekly, and monthly basis.
- Build and maintain a regular client base.
- Assist in maintaining adequate inventory and participate in product ordering by checking stock and anticipating needs of the hair section.
- Care for tools and equipment; adhere to sterilization and sanitation standards as directed by the salon and municipality.
- Keep work areas clean; handle equipment and products with care; guide clients to their next area as needed.
- Follow the Salon’s Standard Operating Procedures, Policies & Forms Manuals.
Minimum educational qualification
Not specified in current description
Minimum work experience
Training Certification with Loreal or Kerastase is an advantage
Skills
- Expert in Ombre and Balayage
- Three (3) years salon stylist experience in an international standard salon
- High energy, flexible, friendly and approachable to clients and staff
- Commitment to training and progression within the brand
- Professionalism and high level of customer service at all times
- Well-experienced in hair colouring, highlights, hairstyling, hair treatments (Keratin and Collagen) and haircut
- Hands-on experience with various coloring techniques
- Familiarity with hair treatment products and services, like keratin smoothing
- Creativity to design and interpret hairstyles
- Excellent communication, social and customer service skills
Deliver results in a fast-paced environment; understand and adhere to company policies, procedures and SOPs; review periodically for compliance.
Proven business skills
- Team player
- Professional attitude