Guest Experience Waiter - Upselling & Service

Kempinski Hotel; Medina Province; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a dedicated food and beverage server to provide professional and courteous service in Saudi Arabia. Ensure a high standard of personal hygiene and appearance while interacting with guests. Key responsibilities include serving food and beverages, upselling items, handling customer enquiries and complaints, and maintaining cleanliness at the outlet. Candidates should possess strong customer service skills and a good understanding of food and beverage offerings.

Qualifications

• Experience in a customer service role, preferably in hospitality.
• Knowledgeable of food and beverage items.
• Ability to upsell products effectively.

Responsibilities

• Serve food and beverages to guests in a professional manner.
• Handle guest enquiries and complaints efficiently.
• Maintain cleanliness and organization of the workspace.

Skills

Customer service

Food and beverage knowledge

Upselling techniques

POS system operation

Hygiene and safety standards

Job description

A luxury hotel chain is seeking a dedicated food and beverage server to provide professional and courteous service in Saudi Arabia. Ensure a high standard of personal hygiene and appearance while interacting with guests. Key responsibilities include serving food and beverages, upselling items, handling customer enquiries and complaints, and maintaining cleanliness at the outlet. Candidates should possess strong customer service skills and a good understanding of food and beverage offerings.