Guest Care Concierge — Flexible Hours & Impactful Service

Gathern; Saudi Arabia; On-site; SAR 30,000 - 50,000; Full time

Job summary

A hospitality company in Saudi Arabia is seeking a Guest Care Specialist to ensure all guests have positive experiences. This role involves acting as the main point of contact for inquiries, resolving issues, and assisting with bookings. Ideal candidates should possess a Bachelor’s or Diploma degree and exhibit excellent communication and organizational skills. Flexible hours, including weekends, are required, and a friendly, positive attitude is essential for success in this position.

Qualifications

• Bachelor's or Diploma degree is required.
• Excellent communication and interpersonal skills are a must.
• Ability to remain calm and professional in stressful situations.

Responsibilities

• Provide exceptional customer service to all guests.
• Act as the main point of contact for guest inquiries.
• Assist guests with booking reservations.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Education

Bachelor's/Diploma degree

Job description

A hospitality company in Saudi Arabia is seeking a Guest Care Specialist to ensure all guests have positive experiences. This role involves acting as the main point of contact for inquiries, resolving issues, and assisting with bookings. Ideal candidates should possess a Bachelor’s or Diploma degree and exhibit excellent communication and organizational skills. Flexible hours, including weekends, are required, and a friendly, positive attitude is essential for success in this position.