Fulfillment Center Supervisor, FC

Amazon; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A major global retailer in Saudi Arabia's Riyadh region is seeking an Operations Specialist to oversee shift management in their fulfillment centers. The role involves ensuring safety, managing associates, and meeting customer order fulfillment standards. Ideal candidates will possess team management experience and ability to analyze data for decision-making.

Qualifications

• Flexible schedule including weekends, nights, and/or holidays required.
• Experience managing medium to large teams.
• Ability to work based on data analysis.

Responsibilities

• Create and cultivate a safe working environment.
• Manage and train associates for customer service.
• Ensure customer orders are fulfilled in line with quality and safety guidelines.
• Provide critical shift information to management and operators.
• Adjust labor allocation to meet forecasts.
• Engage with other departments for performance needs.
• Solve logistics challenges through innovation and analysis.

Skills

Team management

Data analysis

Logistics problem-solving

Job description

Overview

We\'re expanding our team within Amazon Operations! If you\'re interested in joining a business where you can have fun, achieve amazing results and put smiles on people\'s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers\' orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience managing medium to large teams.
• Experience working with data analysis and/or making decisions based on analysis.

Preferred Qualifications

• If you are engaging, innovative, supportive, problem solver, and you worked in fast paced environment we want to hear from you!

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.