Front Office Leader: Elevate Guest Experience & Revenue

Edge Al Rabie - Riyadh; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hospitality provider in Riyadh is seeking an Assistant Director of Front Office to lead and manage the Front Office Department. The ideal candidate will possess a degree in hospitality, with at least three years of relevant experience and strong leadership skills. Fluency in English and the ability to deliver exceptional customer service are essential. The role includes monitoring staff performance and assisting in strategic planning.

Qualifications

• At least three years experience in the Front Office Department within a hotel environment.
• Fluency in both written and spoken English.
• Immaculate personal presentation.

Responsibilities

• Monitor Front Office employees for prompt service.
• Inform departments such as Housekeeping of relevant matters.
• Assist in preparing budget and strategic plans.

Skills

Customer service

Leadership

Effective problem solving

Relationship building

Education

Degree in hospitality

Tools

Opera software

Job description

A leading hospitality provider in Riyadh is seeking an Assistant Director of Front Office to lead and manage the Front Office Department. The ideal candidate will possess a degree in hospitality, with at least three years of relevant experience and strong leadership skills. Fluency in English and the ability to deliver exceptional customer service are essential. The role includes monitoring staff performance and assisting in strategic planning.