F&B Supervisor- Lobby Lounge (Saudi Nationality)

SOFITEL; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel chain in Al-Qassim Province is seeking a Supervisor for their lobby lounge. The role involves overseeing staff performance, maintaining a clean and presentable environment, and ensuring exceptional service. Candidates should have a background in hospitality, strong leadership skills, and experience in a supervisory role. A degree in Hospitality Management is preferred. This position requires flexibility in working hours, including nights and weekends.

Qualifications

• Saudi National required.
• Minimum of 2 years of experience in a supervisory role within a hotel or hospitality setting.
• Knowledge of food and beverage operations.

Responsibilities

• Supervise the performance of the lobby lounge team.
• Ensure that the lobby lounge is well-maintained and presentable.
• Oversee food and beverage service to guests in the lounge.

Skills

Leadership

Communication

Customer Service

Education

Degree in Hospitality Management or related field

Job description

Responsibilities

• Supervise the performance and activities of the lobby lounge team.
• Ensure that the lobby lounge is well-maintained, clean, and presentable at all times.
• Oversee the food and beverage service provided to guests in the lounge.
• Train, schedule, and motivate lounge team to deliver exceptional customer service.
• Monitor inventory levels and place orders for supplies as needed.
• Handle guest inquiries, comments, and complaints in a professional and timely manner.
• Collaborate with the kitchen and team to ensure seamless operations in the lounge.
• Implement and enforce safety and cleanliness standards in compliance with health regulations.
• Conduct regular meetings with the team to communicate goals, updates, and any necessary changes.
• Assist in developing promotions or special events to drive traffic to the lobby lounge.

Qualifications

• Saudi National
• Degree in Hospitality Management or related field preferred
• Minimum of 2 years of experience in a supervisory role within a hotel or hospitality setting
• Strong leadership and communication skills
• Knowledge of food and beverage operations
• Ability to work flexible hours, including nights and weekends