Education IT Support Specialist: Classroom Tech Expert

Kanz; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A technology services provider in Saudi Arabia is seeking an IT technician to provide technical support for hardware, software, and networks within a school environment. The role involves troubleshooting issues, managing user accounts, and supporting classroom technology. Candidates should have a Bachelor’s degree in IT or a related field, along with 2-3 years of IT support experience. Excellent troubleshooting skills and a customer-service mindset are essential for success in this role.

Qualifications

• 2–3 years of experience in IT support or technical troubleshooting.
• Experience in an educational environment is an advantage.

Responsibilities

• Provide support for all school hardware, software, and networks.
• Respond to IT tickets and troubleshoot various devices.
• Create and manage user accounts for school systems.

Skills

Troubleshooting and diagnostic skills

Communication skills

Customer-service mindset

Attention to detail

Education

Bachelor’s degree in Information Technology or related field

Tools

Windows

macOS

ChromeOS

Google Educational Workspace

IT asset management systems

Job description

A technology services provider in Saudi Arabia is seeking an IT technician to provide technical support for hardware, software, and networks within a school environment. The role involves troubleshooting issues, managing user accounts, and supporting classroom technology. Candidates should have a Bachelor’s degree in IT or a related field, along with 2-3 years of IT support experience. Excellent troubleshooting skills and a customer-service mindset are essential for success in this role.