Doorperson

Hilton Worldwide, Inc.; Medina; On-site; SAR 30,000 - 40,000; Full time

Job summary

A leading hotel in Madinah is seeking a Doorperson to provide exceptional service to Guests. The role involves welcoming Guests, assisting with luggage, and managing parking services. Candidates should possess strong communication skills and previous hospitality experience. A valid driver's license is required. Join us to contribute to remarkable hospitality experiences.

Qualifications

• Meticulous personal presentation required.
• Passion for teamwork and ability to work autonomously.

Responsibilities

• Welcome guests and assist with luggage.
• Park Guests' cars as required.
• Provide driving service to Guests.

Skills

Previous experience in hotel, leisure, or retail sector

Valid driver's license

Strong communication skills

Calm and courteous demeanor

Knowledge of the area

Job description

Overview

Dar Al Ajwa Hotel Madinah, Tapestry Collection by Hilton

6991 Pedestrian Walkway within the Central Area

A Doorperson maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safekeeping of luggage, and providing other services for all Guests.

What will I be doing?

As a Doorperson, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Doorperson with the hotel property influences the Guest's first impression, and therefore, must ensure to always offer a professional and welcoming disposition. Specifically, the Doorperson will perform the following tasks at the highest level of service:

• Comply with Company brand standards at all times
• Welcome guests on arrival and assist with their luggage
• Maintain frequent contact with regular Guests and visitors
• Park Guests' cars on the hotel premises, as required
• Provide a driving service to Guests, as required
• Ensure cleanliness and safety of all hotel vehicles
• Keep up to date on all hotel services as well as VIPs and special events
• Be knowledgeable on external locations, attractions, and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and guest service

What are we looking for?

A Doorperson serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience working within the hotel, leisure, and/or retail sector
• A valid driver's license with no outstanding driving restrictions or infringements
• Meticulous personal presentation and strong communication skills
• Calm, courteous, and discreet demeanor
• A good knowledge of the area and the country in general, preferred
• A passion for working on team as well as autonomously

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Guest Services, Operations, and Front Office