Role Overview
Master-Works is looking for a highly motivated Deputy COO, who will support the COO in overseeing day‑to‑day operations, ensuring alignment with strategic goals and operational efficiency. This role requires a results‑driven leader with strong business acumen, execution capability, and the ability to manage cross‑functional teams effectively.
Key Responsibilities
- Assist the COO in managing and optimizing operational functions across business units.
- Drive implementation of strategic initiatives and track execution progress.
- Monitor KPIs to evaluate performance and recommend improvements.
- Coordinate cross‑departmental collaboration to ensure smooth delivery of services.
- Identify operational risks and lead mitigation strategies.
- Lead special projects or initiatives as assigned by the COO.
- Prepare reports, presentations, and updates for the executive team and board.
- Act as a representative of the COO in meetings and decision‑making processes when required.
- Support budgeting, resource planning, and cost optimization initiatives.
- Contribute to building a high‑performance culture with accountability and excellence.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field.
- 7–10 years of experience in operations or strategic leadership roles, ideally within the IT or tech sector.
- Proven ability to manage teams, drive execution, and lead change.
- Strong analytical and problem‑solving skills.
- Excellent communication, negotiation, and interpersonal skills.
- Fluent in English and Arabic.
- Proactive and hands‑on leadership style.
- Strategic thinker with operational attention to detail.
- Highly organized and adaptable to a dynamic work environment.
- Integrity, professionalism, and a growth‑oriented mindset.