Customer Success Manager — TravelTech (Saudi Nationals)

Travelport; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global travel retail platform is seeking a Customer Success Manager to assist in managing key accounts in Riyadh, Saudi Arabia. The role involves providing technical and functional support, ensuring optimal use of the platform's services, and developing strong relationships with agency users. Ideal candidates will possess excellent presentation skills and the ability to solve complex problems. This role is open exclusively to Saudi Nationals and encourages innovative thinking.

Qualifications

• Technical understanding of GDS functionality and related industry experience is advantageous.
• Ability to assess and analyze situations accurately.
• Confident presentation abilities to engage audiences effectively.

Responsibilities

• Provide product demonstrations and consultancy aligned with the Account Business Plan.
• Develop and maintain strong relationships with key users within agency locations.
• Collaborate with the Account Manager on customer-focused events.

Skills

GDS functionality

Excellent presentation skills

Problem-solving capability

Customer relationship management

Job description

A global travel retail platform is seeking a Customer Success Manager to assist in managing key accounts in Riyadh, Saudi Arabia. The role involves providing technical and functional support, ensuring optimal use of the platform's services, and developing strong relationships with agency users. Ideal candidates will possess excellent presentation skills and the ability to solve complex problems. This role is open exclusively to Saudi Nationals and encourages innovative thinking.