Customer Service Jobs in Al Malqa (Sep 2025) - Bayt.com

CARE; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A customer support organization is seeking a skilled Call Center Agent in Riyadh to manage customer communication and handle support requests efficiently. The ideal candidate will have experience with ticketing systems and strong communication skills. Responsibilities include responding to customer inquiries, documenting issues, and classifying service requests. This full-time position offers a salary of $1,000 to $1,500.

Qualifications

• Experience with call center operations and ticketing systems.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Respond to customer inquiries via phone and email.
• Document issues and classify requests based on service needs.
• Provide accurate information and resolve or escalate issues as appropriate.

Skills

Communication skills

Multitasking

Customer service

Tools

Ticketing systems

Job description

Overview

We are seeking a skilled Call Center Agent to manage communication with customers and handle support requests efficiently. This role involves responding to phone calls and emails, documenting issues, and classifying requests based on service needs. The ideal candidate will have experience with ticketing systems and strong communication skills to ensure customer satisfaction.

Responsibilities

• Respond to customer inquiries via phone and email
• Document issues and classify requests based on service needs
• Use ticketing systems to track and manage support tickets
• Provide accurate information and resolve or escalate issues as appropriate

Qualifications

• Experience with call center operations and ticketing systems
• Excellent communication and customer service skills
• Ability to multitask and manage time effectively

Location

Al Malqa, Riyadh, Saudi Arabia

Employment Type

Full-time

Salary

$1,000 - $1,500

Application

Easy Apply