Customer Experience Specialist – Riyadh

CARE; Riyadh Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A customer-focused organization in Riyadh is seeking a Customer Service Representative to handle customer inquiries, schedule appointments, and maintain records. The role ensures a positive experience while addressing customer feedback effectively. The ideal candidate will possess strong communication skills and a proactive approach to customer care. This position offers a full-time contract with a competitive salary range.

Qualifications

• Strong communication skills.
• Ability to handle customer inquiries and feedback.
• Experience in scheduling and record maintenance.

Responsibilities

• Handle customer inquiries.
• Schedule appointments.
• Provide information about services.
• Maintain records.
• Address customer feedback effectively.
• Ensure a positive experience for customers.

Job description

A customer-focused organization in Riyadh is seeking a Customer Service Representative to handle customer inquiries, schedule appointments, and maintain records. The role ensures a positive experience while addressing customer feedback effectively. The ideal candidate will possess strong communication skills and a proactive approach to customer care. This position offers a full-time contract with a competitive salary range.