Credit Control Officer

Mitsubishi Electric Saudi Ltd.; Dammam; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading technology company located in Dammam seeks a Billing Specialist to manage billing systems, ensure timely collection of payments, and maintain accounts receivable. Candidates should have at least 3 years of experience in a similar role and hold a Bachelor's degree in Finance or Accounting. The position emphasizes compliance with safety and accounting processes and procedures, and offers a professional environment aimed at continuous improvement.

Qualifications

• Minimum 3 years of experience in a similar role.

Responsibilities

• Maintain an up-to-date billing system and generate invoices.
• Carry out billing, collection, and reporting activities.
• Perform account reconciliations and monitor delinquent accounts.
• Research and resolve payment discrepancies.
• Develop a collections report and support collection initiatives.
• Comply with safety, health, and environmental policies.

Skills

Billing system management

Customer communication

Account reconciliation

Payment discrepancy resolution

Compliance monitoring

Education

Bachelor’s degree or Diploma in Finance/ Accounting or related field

Job description

Key Accountabilities

To maintain a billing system and notify customers in regards to bills, to solicit, receive, and post payment amounts to maintain a healthy ratio of accounts receivable within MELSA standards, policies, and procedures.

Key Responsibilities Include but are Not Limited To

1. Collection & Recovery

• Maintain an up-to-date billing system and generate and send out invoices to customers.
• Carry out billing, collection, and reporting activities according to previously set deadlines and communicate with customers via phone, email, mail, or in person.
• Perform account reconciliations and monitor delinquent customer accounts, delayed payments, and other irregularities.
• Research and resolve payment discrepancies, generate age analysis, and review accounts receivable aging to ensure compliance.
• Investigate and resolve customer inquiries that are related to bills and collection notifications.
• Develop a recovery system and support collection efforts initiatives.

2. Collection Report

• Develop and maintain a Collections Report that shows all due and unpaid amounts by coordinating with the Accounting Manager, which includes:
  • Names of individual or company customers who have unpaid due amounts.
  • The due amount for each customer
  • The number of late days.
  • The number of days of extension granted (if any)
  • Date of issuance of the reminder letter and the final day to reply.
  • Date of issuance of the warning letter and the final day to reply
  • Resolution of late payment and date of resolution.

3. Policies, Processes, and Procedures

• Follow all relevant Accounting Section’s policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of business processes, cost reduction, and productivity improvement.
• Promote the implementation and adherence to policies, processes, and operating procedures to others within MELSA.

4. Safety, Health, and Environment

• Comply with all relevant safety, health, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
• Participate in incident and accident investigations as required in line with agreed safety, health, and environment policies, procedures, and controls.
• Report on changes within MELSA that impact relevant safety, health, and environmental management policies, procedures, and controls.

Job Specifications

Necessary Knowledge and Experience

• At least 3 years of experience working in a similar role

Education and Certification Requirements

• Bachelor’s degree or Diploma in Finance/ Accounting or related field