Commercial Director

Hilton Worldwide, Inc.; Jeddah; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading hospitality company located in Jeddah is seeking a Commercial Director to drive the commercial strategy and revenue growth across various segments. The ideal candidate will have over 3 years in the hospitality or travel industry, with proven experience managing teams and presenting to senior executives. This role involves collaboration with multiple departments to enhance market share and profitability. The candidate must possess strong analytical skills and a strategic mindset, along with excellent communication abilities.

Qualifications

• Minimum of 3+ years in a revenue-generating or commercial services role.
• Experience presenting to senior-level executives.
• Strong understanding of financial data for strategic decisions.

Responsibilities

• Develop and execute commercial strategies to maximize revenue.
• Manage the performance and development of the commercial team.
• Collaborate with hotel leadership on financial targets.

Skills

Hospitality/travel industry experience

Presenting sales plans to executives

Collaborative/matrixed environment

Evaluating business opportunities

Managing a sales or commercial team

Job description

Commercial Director

Job Number: HOT0C4OV

Work Locations: The Hotel Galleria Jeddah Curio Collection by Hilton Prince Mohammed Bin Abdulaziz St. Jeddah 23326

The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel throughout EMEA. This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue Management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, and working effectively with area support teams.

Responsibilities

The Commercial Director serves as a role model for the commercial community within the owned and managed portfolio in EMEA, develops teams and individuals in these functions, and is a key business partner to the Hotel General Manager. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI’s, and work as part of a 4D structure on property. Specific duties include:

• Directly accountable for driving the top‑line budget and forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence. Deliver minimum budgeted revenues across all revenue streams: Rooms, GC&E, F&B, Leisure and Spa with control on cost of sale, route to market, channel shift and marketing/eCommerce opportunities.
• Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
• Ensure Business Review Guidelines (current to + 5 years) including all Pricing & Rate Quotation Strategies are in place to maximize pricing components of sales and catering opportunities and achieve positive group market share.
• Support various on‑property, RDOS’s, and area marketing teams in coordinating hotel‑level marketing, sales and public‑relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.
• Work with the Cluster Revenue Managers/On‑Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.
• Develop and maintain strong relationships with stakeholders, owners, hotel teams, Hiltonmatrix support teams to ensure commercial benefits of the hotel.
• Liaise with VP of Operations, presenting commercial strategies to the Regional Team and key stakeholders.
• Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools under the guidance of regional marketing and BPS.
• Keep in touch with market trends and review/amend strategies accordingly in line with evolving market conditions.
• Participate in the leadership activity of the Hotel and Region.

Qualifications

• Minimum of 3+ years hospitality/travel industry experience in a revenue‑generating or commercial services role.
• Minimum 3+ years experience presenting sales plans, presentations, etc. to senior‑level executives and constituent groups.
• 3+ years working in a collaborative/matrixed environment.
• 3+ years working with departmental financial data to make strategic/tactical decisions.
• 3+ years experience evaluating and identifying business opportunities for a business.
• At least 3 years of experience managing a sales or commercial team.

It would be advantageous to have:

• 3+ years working in a multi‑complex hotel/travel industry environment.
• Experience in multiple disciplines with knowledge of Marketing, E‑commerce, and Finance.
• Local language proficiency – a strong attribute.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Full‑time