Cluster Sales Manager

InterContinental Hotels Group; Al Khobar; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading global hotel chain is looking for a motivated team player to drive sales and maintain customer satisfaction in Al Khobar, Saudi Arabia. You will sell hotel room nights, implement sales strategies, and cultivate relationships within the community. The ideal candidate should excel in teamwork and communication while achieving personal and team sales goals. We offer competitive salary and benefits including a uniform and great room discount. Join us and become part of a supportive global family.

Benefits

Uniform provided

Room discount

Training opportunities

Qualifications

• Ability to promote teamwork and maintain high service quality.
• Experience in sales and client interaction.
• Strong communication and coordination skills.

Responsibilities

• Sell hotel room nights and maintain visibility in major market areas.
• Produce monthly reports and sales forecasts for assigned areas.
• Participate in community relations activities to promote the hotel.

Skills

Teamwork and communication

Sales skills

Customer service

Problem-solving

Job description

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• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations.
• Perform other duties as assigned. May serve as “manager on duty” as required
• Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
• Achieve personal and team sales goals as assigned.
• Implement hotel-level tactical sales plans as assigned to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community.
• Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
• Produce monthly reports and sales forecasts for assigned area of responsibility.
• Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations.

Interact with outside contacts:

• Guests – to ensure their total satisfaction
• Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets – to ensure repeat business, follow up on events, and generate new business
• Other contacts as needed (Professional organizations, community groups, local media)

• Participate in all community relations activities
• May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients.

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.