Client Support Specialist - Business Consultancy

AlasilaCX; Riyadh Region; On-site; SAR 30,000 - 40,000; Full time

Job summary

A leading business consultancy firm in Riyadh is seeking a motivated Call Center Agent to deliver exceptional customer service. Responsibilities include handling calls, addressing inquiries, and providing consultancy information. Ideal candidates will have prior customer service experience, strong communication skills, and proficiency in CRM software. Join our dynamic team and help us achieve customer satisfaction.

Qualifications

• Fluent in English with excellent verbal and written communication skills.
• Prior experience in a call center or customer service role.
• Strong analytical and problem-solving skills.

Responsibilities

• Handle inbound and outbound calls professionally.
• Address customer inquiries and concerns with accuracy.
• Provide detailed information about consultancy services.

Skills

Effective Communication

Customer Service Orientation

Technical Skills

Time Management

Empathy and Patience

Tools

CRM Software

Job description

A leading business consultancy firm in Riyadh is seeking a motivated Call Center Agent to deliver exceptional customer service. Responsibilities include handling calls, addressing inquiries, and providing consultancy information. Ideal candidates will have prior customer service experience, strong communication skills, and proficiency in CRM software. Join our dynamic team and help us achieve customer satisfaction.