Case Manager

Maximus KSA | ماكسيموس السعودية; Medina Province; On-site; SAR 150,000 - 200,000; Full time

Job summary

A community-focused organization in Medina Province, Saudi Arabia, is seeking a passionate Case Manager to empower individuals on their journey to independence. This role involves providing guidance, career advice, and support to beneficiaries, while managing caseloads and ensuring high-quality service. The ideal candidate has a Bachelor's degree and at least 1 year of experience in case management. Join us to make a meaningful difference in our community.

Benefits

Opportunities for professional growth

Collaborative work environment

Continuous improvement focus

Qualifications

• 1 year of case management experience, preferably in employment services.
• Tech-savvy with CRM/ATS or similar systems.
• Compassionate, resilient, and adaptable.

Responsibilities

• Guide beneficiaries through assessments and program information.
• Conduct motivational interviews and create tailored action plans.
• Provide career advice and job search coaching.

Skills

Communication

Active listening

Relationship-building

Problem-solving

Education

Bachelor’s degree in a relevant field

Tools

CRM/ATS systems

Job description

Do you have a passion for empowering people and helping them overcome barriers to achieve independence? Join our team as a Case Manager, where you’ll play a vital role in guiding beneficiaries through their empowerment journeys.

As a Case Manager, you will provide advice, motivation, and support to help beneficiaries gain financial independence, improve employability, and access social services. You’ll manage your own caseload, ensuring every individual receives high-quality support while meeting program goals and contractual requirements.

Key Responsibilities

• Welcome and guide beneficiaries through assessments, program information, and technology use.
• Conduct motivational interviews and create tailored action plans.
• Provide career advice, training options, and job search coaching.
• Identify and address barriers to employment while directing job-ready beneficiaries to the labour market.
• Maintain accurate case notes, monitor progress, and ensure timely follow-up.
• Collaborate with colleagues and escalate queries where necessary.
• Uphold high standards of ethics, confidentiality, and professionalism.

What We’re Looking For

• Bachelor’s degree in a relevant field.
• At least 1 year of case management experience (experience in employment services is a plus).
• Tech‑savvy with CRM/ATS or similar systems.
• Strong communication, active listening, and relationship‑building skills.
• Compassionate, resilient, and adaptable with excellent problem‑solving ability.
• High attention to detail, reliability, and integrity.

Why Join Us?

• Be part of a mission‑driven organization focused on community impact.
• Work in a collaborative environment that values innovation and continuous improvement.
• Opportunities for professional growth through ongoing training and development.

If you’re passionate about making a difference and helping people transform their lives, we’d love to hear from you.