Business Manager, Amazon Payments MENA

Payfort Saudi Closed JSC (Amazon); Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading technology company in Riyadh is looking for a Business Manager to oversee partnership management and business development in the online payment sector. The ideal candidate should have 5+ years of relevant experience in managing partnerships, strong negotiation skills, and fluency in both Arabic and English. Responsibilities include handling relationships with banks and third-party providers, negotiating commercial agreements, and ensuring optimal onboarding processes for merchants.

Qualifications

• 5+ years of business development, partnership management or sourcing new business experience.
• 5+ years in developing, negotiating and executing business agreements.
• Experience in setting up and managing a sales pipeline.

Responsibilities

• Manage relationships with existing partners including banks and third-party providers.
• Negotiate terms and improve cost of payment with partners.
• Liaise with product and operations to enhance user experience.

Skills

Business development

Partnership management

Negotiation

Client management

Fluent in Arabic

Fluent in English

Education

Bachelor’s degree

Tools

Sales CRM tools (Salesforce or similar)

Job description

Description

The Business Manager is a combination of business development and partnership management role, that requires, in-depth understanding of partnership lifecycle management, expertise in contract management and negotiations and exceptional client management and influencing skills. At Amazon Payment, this role will be responsible for identifying, onboarding and managing partners and making the voice of partner heard within our organization. Will require to work with all levels up to C-level in the partner organization.

The Ideal candidate will have expertise in the online payment domain, preferably with no less than 5 years experience with a Card Network, acquiring bank or Payment Service Provider.

This role will be based out of Riyadh, KSA.

Key job responsibilities

• Proactively manage working relationship with existing partners (banks, card scheme, Alternative Payment Methods and Third Party Providers)
• Maintain and enhance Amazon Payments standard operating procedures with partners.
• Follow up and resolve day-to-day operational and business escalations.
• Ability to negotiate preferential commercial and improve cost of payment with partners.
• Explore, evaluate and establish new partners’ channels and alliance requested by product and business team.
• Liaise with product, operation and business team to enhance User Experience with technical providers and financial institution.
• Boost merchant’s KYC, banking requirement, onboarding process and turnaround time.
• Setup and conduct workshop and training with associated partners.
• Work thoroughly with legal team to optimize the partnership agreement and reduce barriers resulting lengthy negotiation.
• Sign up, train and certify third party technical providers to support integrate enterprise merchants.
• Initiate regular review with partners’ channels.
• Propose automation procedures, customizable solutions and substitute manual processes.
• Excellent Arabic / English speaking and communication.

Basic Qualifications

• 5+ years of business development, partnership management, or sourcing new business experience
• 5+ years of developing, negotiating and executing business agreements experience
• Bachelor’s degree
• Experience with sales CRM tools such as Salesforce or similar software
• Experience in setting up and managing a sales pipeline
• Speak, write, and read fluently in Arabic
• Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred Qualifications

• Experience interpreting data and making business recommendations
• Experience in online advertising or high-tech products/services

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