Bilingual Automotive Service Advisor – Customer Care

Manpower Solutions LLC; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A recruitment firm in Riyadh is seeking applicants for a customer service position focused on high-end vehicle services. The ideal candidate should have 3 to 5 years of experience in a similar role, possess excellent communication skills in both Arabic and English, and preferably hold a valid SAR driving license. Responsibilities include greeting customers, addressing their concerns, and maintaining accurate records. This role offers a dynamic work environment within the automotive sector.

Qualifications

• 3 to 5 years experience in dealer or high end vehicles.
• Good Arabic and English communication skills required.
• Preferably with valid SAR driving license.

Responsibilities

• Greet customers and offer excellent customer service from intake to release of their vehicles.
• Handle and resolve customer complaints.
• Maintain customer records and enter data in computer databases.

Skills

Arabic communication

English communication

Auto body repairs knowledge

Job description

A recruitment firm in Riyadh is seeking applicants for a customer service position focused on high-end vehicle services. The ideal candidate should have 3 to 5 years of experience in a similar role, possess excellent communication skills in both Arabic and English, and preferably hold a valid SAR driving license. Responsibilities include greeting customers, addressing their concerns, and maintaining accurate records. This role offers a dynamic work environment within the automotive sector.