Banquet Operations Manager

Hyatt Hotels Corporation; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel chain in Saudi Arabia is seeking a Banquet Operations Manager to oversee all banquet events. This role includes planning, organizing, and managing events while ensuring exceptional guest experiences. The ideal candidate should have 2+ years of experience in banquet operations, strong leadership skills, and proficiency in event management software and Office Suite. Flexible hours are required.

Qualifications

• 2+ years of experience in banquet operations or event management.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Exceptional communication and interpersonal skills.

Responsibilities

• Plan, organize, and manage banquet events, ensuring all client requirements are met.
• Supervise and train banquet staff, including servers and bartenders.
• Coordinate with sales, culinary, and event planning teams.
• Maintain inventory of banquet supplies and manage purchasing.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Organizational Skills

Communication

Multitasking

Education

Bachelor's degree in hospitality management or related field

Tools

Event management software

Microsoft Office Suite

Job description

Overview

The Banquet Operations Manager oversees the planning, execution, and management of all banquet events. This role ensures seamless team coordination, delivers exceptional guest experiences, and maintains high operational standards.

Responsibilities

• Plan, organize, and manage banquet events, ensuring all client requirements are met.
• Supervise and train banquet staff, including servers, bartenders, and setup crews.
• Coordinate with the sales, culinary, and event planning teams to ensure smooth execution.
• Oversee the setup, breakdown, and cleanliness of banquet spaces.
• Maintain inventory of banquet supplies and manage purchasing as needed.
• Ensure compliance with health, safety, and sanitation regulations.
• Address guest concerns promptly and professionally, ensuring high levels of satisfaction.
• Manage budgets, control costs, and optimize operational efficiency.
• Create detailed reports post-event, including feedback and areas for improvement.

Qualifications

• Bachelor\'s degree in hospitality management or related field (preferred).
• 2+ years of experience in banquet operations or event management.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficiency in event management software and Microsoft Office Suite.
• Exceptional communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

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