Assistant Restaurant Floor Supervisor

SIHAMCO; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A renowned dining establishment in Riyadh is seeking an Assistant Floor Supervisor to oversee front-of-house operations and ensure exceptional service in a high-volume, fine dining environment. The ideal candidate should have strong leadership skills, a passion for hospitality, and the ability to train and coordinate staff effectively. This role offers an opportunity to enhance the guest experience while maintaining service excellence.

Qualifications

• Previous experience in a hospitality role preferred.
• Strong interpersonal skills and ability to work under pressure.
• Familiarity with fine dining service standards.

Responsibilities

• Support FOH operations during service.
• Ensure timely and elegant service for all guests.
• Act as a point of contact for guest concerns.
• Assist in supervising FOH staff.
• Help onboard new staff on service standards.

Skills

Leadership

Communication skills

Problem-solving

Job description

Overview

We are seeking a motivated and detail-oriented Assistant Floor Supervisor to help lead and support the front-of-house (FOH) team in a high-volume, fine dining environment. This role assists with the daily floor operations, ensuring seamless service delivery, exceptional guest experiences, and efficient staff coordination. The ideal candidate is a natural leader with a passion for hospitality and strong communication and problem-solving skills.

Guest Service & Floor Operations

• Support the Floor Supervisor in overseeing FOH operations during service.
• Ensure all guests receive attentive, elegant, and timely service in accordance with fine dining standards.
• Act as a point of contact for guest concerns and resolve issues swiftly and professionally.
• Monitor table turns, service flow, and team performance during shifts.

Staff Coordination

• Assist with supervising and guiding servers, hosts, bussers, and bar staff.
• Help ensure proper table assignments and guest seating to maximize efficiency and guest satisfaction.
• Conduct pre-shift briefings, communicate menu changes, and relay service expectations to staff.
• Step into service roles as needed to support the team during peak times.

Training & Development

• Help onboard and train new FOH staff on service standards and procedures.
• Provide real-time coaching and feedback to improve service delivery.
• Promote a professional, positive, and team-oriented work environment.

Operational Support

• Help maintain cleanliness, organization, and readiness of the dining room.
• Ensure compliance with all health, safety, and sanitation regulations.
• Assist with opening and closing duties, shift reports, and inventory checks as needed.
• Collaborate with kitchen and bar teams to ensure seamless communication and service coordination.